System of Work

The system that connects strategy, teams, and real results

Companies do not fail due to a lack of talent. They fail because work doesn’t flow, teams operate in silos, and strategy does not translate into real execution.

When work is misaligned, results are diluted

Companies don't fail because of a lack of talent. They fail because work doesn't flow, teams operate in silos, and strategy doesn't translate into actual execution.

When the work is misaligned, the results are diluted

What exactly is the System of Work?

The System of Work is not a methodology or an isolated set of tools.

It is a business operating framework that defines how work is planned, executed, connected, and measured across all teams in an organization.

Atlassian System of Work is a comprehensive model for organizing, connecting, and scaling the way teams work, allowing the entire company to function as a single coordinated, measurable, and results-oriented system.

Its goal is simple yet critical:

Align people, processes, knowledge, and technology to deliver results faster and with greater impact.

This system connects three key dimensions:

Clear and visible goals

Coordinated work across teams

Continuous learning based on real data


Atlassian thus becomes the operating core where strategy is transformed into concrete work, and work into business value.

 The 4 Pillars of a Connected Work System

Align work with objectives

Ensure that every task contributes to strategic goals.

Plan and track work

Manage projects with visibility and transparency from start to finish.

Unleash collective knowledge

Centralize information so it is accessible and useful for everyone.


Organize and empower teams

Provide every team with the autonomy and context they need to succeed.


How the System of Work functions in practice

The System of Work operates as a continuous engine that connects strategy and execution:

Business goals become visible to all teams.

Work is planned and prioritized based on those goals.​

Tasks, projects, and services are executed in a coordinated manner.

Knowledge is documented and reused.​

Real-world work data fuels better decisions.​

All of this happens within the Atlassian ecosystem, with a central layer connecting everything: Teamwork Graph.

Teamwork Graph: The heart of the System of Work

The Teamwork Graph is the most strategic component of the System of Work.

It acts as an organizational intelligence layer that connects:

  People

 Tasks 

 Projects 

 Incidents 

 Knowledge

​ Code 

 Goals

Thanks to the Teamwork Graph, Atlassian understands how work actually flows within the company—identifying dependencies, bottlenecks, impacts, and opportunities for improvement.


What does the Teamwork Graph enable?

Real visibility into cross-team work.

Early detection of blockers and risks.

Prioritization of what truly generates value.

Connecting results with strategic goals.

Enabling automation and contextual AI.

Without this layer, tools function in isolation. With the Teamwork Graph, the company operates as an integrated system.

What the System of Work is composed of

The System of Work is built on core pillars that every company can adopt based on its maturity:

Work planning and management

Jira Software


Service management and operations

Jira Service Management

Centralized knowledge​

Confluence


Software development and deployment

Bitbucket / CI-CD


Automation and AI

Rules, workflows, and contextual intelligence


Work telemetry

Teamwork Graph


Enterprise integrations

CRM, ERP, BI, and core systems

Each organization adopts the components it needs without breaking the system.

A system for all teams

The System of Work is designed for the entire company, not just for IT or development.

The following participate in an integrated way:

​

Every team works with its own dynamics but remains connected to the same system, like gears in a clock.

Problems the System of Work solves

Work fragmented across tools and teams.​

Lack of visibility into real priorities.​


Hidden dependencies that delay projects.​

Excessive alignment meetings.​

Loss of critical knowledge.

Decisions based on intuition rather than data.​

The System of Work eliminates these friction points by centralizing work and making it visible.

What companies achieve with the System of Work


Execution aligned with strategy.

Fewer interruptions and more focus.

Better cross-functional collaboration.

Continuous organizational learning.

Scalability without losing control.

Increased delivery speed.

Measurable Results

Organizations that adopt the System of Work achieve:

75% project success rate by aligning work with goals.

35% fewer interruptions in daily flow.

40% faster time-to-value by standardizing processes and using AI.

Results that directly impact efficiency, costs, and competitiveness.

Work doesn’t need more tools. It needs a system.


Organizations that grow sustainably don’t just do more tasks; they align their teams better.

The real problem is not the quantity of tools, but the absence of a system that connects people, goals, and knowledge.

Atlassian System of Work structures how workflows throughout the entire organization, ensuring that strategy turns into clear execution, continuous focus, and measurable results.