Optimize your
Contact Center!
Reduce operational costs, improve efficiency and maximize the profitability of your customer service operation with our Five9 omnichannel solution.
Transform your contact center today! Request a free demo and discover how to improve your customers' experience in every interaction.
Maximize the profitability of your operation!
Increase contactability, boost your sales and optimize collections with Five9, improving the efficiency and profitability of your operation.
Turn every call into a gold mine! Request your free demo and take your sales performance and collections management to new levels.
We identify challenges, we provide solutions!
ICQ24 turns diagnostics into results, with customized strategies that optimize your productivity and performance holistically.
Improve your performance today!
Industries We Empower
At ICQ24, we are committed to revolutionizing the industries that truly make a difference in the world: Contact Centers, Help Desks, and Project Management. Our technology solutions are designed to streamline operations and elevate the user experience—benefiting customers, businesses, and teams alike.
PROJECT MANAGEMENT 
Customer Service | Sales | Collections
We understand the unique challenges your Contact Center faces and are dedicated to optimizing every aspect of your operation.
Leveraging our extensive industry experience and advanced technological solutions, we enhance contactability, drive sales, and maximize debt recovery—all while improving customer experience and boosting efficiency in collections management.
We automate critical processes, streamline your service model, and provide a tailored approach focused on efficiency and measurable results.
Technical Support | IT Service Management I
We understand that Help Desks face constant challenges in technical support and IT service management.
Our experience and customized solutions transform the way you support your users—optimizing every interaction and boosting customer satisfaction. By implementing our advanced tools, you not only streamline your service model but also change how users perceive your operation.
If you're ready to take your Help Desk to the next level, contact us and discover how our solutions can make a real difference in your users' experience.
Scrum | Kanban | Lean
We understand that project management is crucial to your team's success.
With our expertise in methodologies like Scrum, Kanban, and Lean, we offer solutions that bring structure and efficiency to your processes. We transform the way you manage projects, helping you overcome challenges and achieve your goals more effectively.
If you're looking to improve project outcomes and drive greater efficiency, contact us and discover how we can help you make it happen.
Our Technology Solutions
Discover our advanced solutions for Contact Centers, Help Desks, and Project Management—designed to optimize your operations and enhance the experience of both users and team members.
Contact Center
Project Management
Help Desk
Blog
of your customers with best practices and cutting-edge technologies for contact centers.
Subscribe to our blog and receive exclusive content that will help you optimize every interaction and increase your impact.
Low Contact Rates?
Are low contact rates slowing down your sales and making it harder to recover outstanding accounts? If this sounds familiar, you’re not alone:
Between 15% and 25% of your calls fail to reach the customer or result in very short conversations. That’s wasted time and resources!
Hasta el 35 % de las llamadas se pierden por confusiones con buzones de voz, generando costos innecesarios y dejando escapar oportunidades valiosas.
Empty automated messages only increase customer dissatisfaction, leaving them without the support they need and driving up operational costs.
Don’t let inefficiency keep affecting your business results.
ICQ24 and Khomp enhance your operations with clear, measurable outcomes
+20% More Productive Calls
Thanks to AI-powered voice recognition
+70% Increase
In calls lasting more than 30 seconds
-60% Fewer Disconnected Calls
Using artificial intelligence to improve connection quality
$7 USD Monthly Savings
By disconnecting voicemail early using Early Media (2:1 dialing)
Optimize Your Outbound Calls
and recover those lost opportunities today. Request a demo and start maximizing your impact.
Click to Call
Boost your sales and customer service team’s productivity with Click to Call. Save time, increase efficiency, and improve customer satisfaction through fast, effective calling.
Save Time
Make calls with just one click
Improve Productivity
Reach more customers in less time
Increase Customer Satisfaction
Faster connections, more efficient responses
Top brands trust ICQ24
to elevate their customer experience.
Contact Us
We’d love to learn more about your projects. Fill out the form and our team of experts will guide you toward the ideal technology solution to meet your needs and achieve your goals.
We're here to drive your success!
Thank you for choosing ICQ24!