In higher education, delivering an optimal student experience can be a challenge.
However, most institutions rely on outdated technology distributed across multiple departments and contact centers.
The expansion of resources, integration of various applications, and management of the current workforce hinder modernization and technological transformation.
Five9 OneStudent is an innovative cloud-based contact center solution that redefines student engagement in higher education. With Five9 OneStudent you can empower student advisors to connect with students through their preferred channel, give managers visibility into contact center performance, and provide overall agility and scalability to your IT operations.
Additionally, the Five9 OneStudent solution is easy to implement, customize, and integrate with other technologies. When needed, Five9 OneStudent provides AI solutions, automation, and advanced analytics within the platform—simplifying communication, streamlining management. Most importantly, IT gains the freedom to bring its strategic plan to life.
Five9 OneStudent brings you expertise and reliability, innovative omnichannel experiences, outage-proof and fail-safe performance, next-generation functionality, call quality and automation, a global architecture built for scale, quality, and redundancy, seamless UC integrations, seamless CRM integrations, and an agile migration process.
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