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    Created in 2016, ICQ24 is a technology company focused on operational consulting and process automation to improve companies' CX.

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Transform Project Management with Atlassian Jira: The Key Tool for Agile Teams in 2025
Discover how Atlassian Jira becomes the perfect tool for agile teams in 2025. Optimize productivity, reduce costs, and lead successful projects. Learn how to make the most of it here!
 
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What should your Contact Center do for you?
Having a customer experience management platform will simplify this process and help you manage your organization's interactions with current and potential customers, as well as...
Feb 22, 2024 Our blog
Exploring OpenAI Custom GPTs
Today, we will explore three revolutionary tools that are marking a before and after in the digital world. 🚀 Video Summarizer AI 🎥 What it does: This amazing GPT allows you to summarize any YouTube vi...
Jan 23, 2024 Our blog
Increasing the value of every customer interaction with Agent Assist
Ever since cloud contact centers have gained popularity, the CX community has rejoiced in the common saying: “Turn your contact center into a profit center.” As stated Gartner , , Para 2025, el 40% de...
Jan 9, 2024 Our blog
Contact Center Fellings
💌 Taking Advantage of Sentiment Analysis in Contact Centers 💌: 𝙄𝙣𝙩𝙚𝙧𝙖𝙘𝙘𝙞𝙤𝙣𝙚𝙨 𝙸 👩‍💻 In the dynamic world of contact centers, understanding customer emotions and intentions is essential. 💟 Sentiment ana...
Jan 9, 2024 Our blog
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