¿Qué debería hacer tu Contact Center por ti? Having a customer experience management platform will simplify this process and help you manage your organization's interactions with current and potential customers, as well as...
Exploring OpenAI Custom GPTs Today, we will explore three revolutionary tools that are marking a before and after in the digital world. 🚀 Video Summarizer AI 🎥 What it does: This amazing GPT allows you to summarize any YouTube vi...
Aumentar el valor de cada interacción con el cliente con Agent Assist Ever since cloud contact centers have gained popularity, the CX community has rejoiced in the common saying: “Turn your contact center into a profit center.” As stated Gartner , , Para 2025, el 40% de...
Centro de contacto Talas 💌 Taking Advantage of Sentiment Analysis in Contact Centers 💌: 𝙄𝙣𝙩𝙚𝙧𝙖𝙘𝙘𝙞𝙤𝙣𝙚𝙨 𝙸 👩💻 In the dynamic world of contact centers, understanding customer emotions and intentions is essential. 💟 Sentiment ana...